CCG is expert at providing a full spectrum of administrative and security support services, including program management, human resources support, database and electronic records management. Currently CCG provides staffing for several contracts with facility locations all across the United States. Agencies and the services provided to them by CCG are shown below:
AGENCY:
Department of the Air Force
Air Combat Command (ACC)
SERVICES PROVIDED:
Multiple Personnel Functions
Providing services at the Military Personnel Flight offices on six different United States Air Force installations, our associates interact with active duty military, family members and retirees on a daily basis to assist them with any number of administrative needs. For uniformity of service all of our contract locations are similarly staffed with a Site Manager, Customer Service Team, Personnel Systems Management Team, and an Information/Workgroup Manager.
All of our associates are professionals, the majority of which are former Military Personnelists. Their experience, knowledge and desire to offer exceptional Customer Service has been instrumental in the success of this contract, as seen through the numerous accolades they have received from their customers. Their services include, but are not limited to:
- Customer Counter Service
- Issuing ID and CAC Cards
- Awards and Decorations Processing
- Personnel Records Audits, Updates, and Storage / Safeguarding
- Personnel Database Maintenance
- IT system support
Dependent on the particular base, our associates provide these administrative services for populations up to 10,000 personnel, family members, and retirees.
AGENCY:
Department of the Air Force
Air Force Special Operations command (AFSOC)
SERVICES PROVIDED:
Multiple Personnel Functions
CCG provides services at the Military Personnel Flight (MPF) at Moody AFB; our associates interact with active duty military, family members and retirees on a daily basis to assist them with any number of administrative needs. Our staff at the MPF consists of a Site Manager and Customer Service Team.
All of our associates are professionals, the majority of which are former Military Personnelists. Their experience, knowledge and desire to offer exceptional Customer Service has been instrumental in the success of this contract, as seen through the numerous accolades they have received from their customers. Their services include, but are not limited to:
- Customer Counter Service
- Issuing ID and CAC Cards
- Awards and Decorations Processing
- Personnel Records Audits, Updates, and Storage / Safeguarding
AGENCY:
Department Of the Air Force
United States Air Force Central Command (CENTAF)
SERVICES PROVIDED:
Awards and Decorations Function
CCG associates support the awards and decorations function, which encompasses all the United States Air force Installations under the Air Force’s Central Command. This is an all too important undertaking as the recognition of our service members is vital to the acknowledgement of their service to this country. CCG is honored to be associated with this undertaking and with its partner Alutiiq Security and Technology, LLC provides a very professional staff of associates that ensure recommended awards and decorations are processed and awarded in a timely manner.
Documentation for awards and decorations are received through standard mail and are immediately entered into a transaction database. Associates responsible for that particular type of award and/or decoration retrieve the received documentation from the staging area and review it for completeness and compliance with Air Force regulations. In the event a deficiency is found the processing associate will contact the sending unit for corrections. Once all requirements are met the award and/or decoration certificate with accompanying, ribbon/medal is completed and sent to the recommending unit.
In addition to the normal flow of award and/or decoration recommendations an awards board is convened each quarter. This board is chaired by a General officer and reviews award and/or decoration recommendations, which may involve or include classified details. Our associates support the proceedings of this board, requiring them to have the appropriate security eligibility.
AGENCY:
Department of the Navy
North Island Naval Air Station, San Diego
SERVICES PROVIDED:
Technical Data Repository / Documentation Digitization
CCG provides 30 staff for extensive technical manual management, technical and analytical support, drafting, editing, change incorporation, publication, and distribution for Naval Aviation Systems TEAM technical manual (TMs) program. The catalog of Naval Aviation TMs includes both traditional paper publications and emerging levels of electronic TMs. CCG analyzes new and existing program requirements for their impact to existing technical data. Reviews include research of Technical Publication Deficiency Reports, Manual Change Requests, Engineering Investigation Requests, Quality Deficiency Reports, maintenance plans, military handbooks, technical manuals, weapon system publications, equipment specifications, operational descriptions, computer documentation, and other outstanding data to identify areas of inaccuracy, lack of coverage, or obsolescence and performs changes and updates data products. CCG staff additionally handles mailroom operations, which includes shipping and receiving, logging of mail, distribution and collection.